LISTSERV FREQUENTLY ASKED QUESTIONS

What is the correct e-mail address to use for a post?
[email protected]

How do I access the listserv?
To gain access to the listserv for the first time click here to subscribe.  Pre-Licensed and Security Services members do not have access to the CALI Member listserv.

I keep seeing a different return e-mail address in the “FROM” portion of e-mails from CALI. ([email protected]). Can I use that e-mail address to send a post?
No. It is an address generated by MemberClicks as part of their security. You cannot use it to post a message. When you hit reply to a message you will automatically reply to the CALI member that sent the post to the listserv. Only use [email protected].

How do I unsubscribe from the listserv?
Send an e-mail to [email protected]. That e-mail goes directly to the CALI office. You will be unsubscribed by the office staff.  Do not send the unsubscribe request to the CALI listserv, we can’t turn you off from there.

Can I Receive a Digest?
Although there is no Digest feature for MemberClicks as you had in Yahoo! Groups, there is a fix that will allow you to check listserv posts at any time, and not receive each posting to your e-mail account
Here it is:
1. Log into the CALI website at www.cali-pi.org
2. Go to your member profile page
3. Find the "My Features" Tab and click on that tab
4. Click on the "E-Lists" Tab
5. Locate the "CALI Members" List and click on "Edit"
6. A new window pops up with a line entitled "Email Delivery"
7. Un-check the e-mail delivery box and save your changes.
You will no longer have e-mails sent to your listed e-mail address. You can always cancel the selection by following the same steps and checking the "Email Delivery" box.  

OK, I've stopped getting e-mails to my Inbox; how to do I check the listserv?
1. Log into the CALI website at www.cali-pi.org
2. Go to your member profile page
3. Find the "My Features" Tab and click on that tab
4. Click on the "E-Lists Tab and select "CALI Members” list
That takes you directly to the listserv and you can review all posts.

That is a lot of steps. Is there a shortcut?
YES.  Do the following:

1. Go the www.cali-pi.org and go to the member login.
2. Before you login, you login click the box, ”Stay logged in"
3. Go to your profile and find "My Features"
4. Click on the E-List" tabs and find "CALI Members" list.  
5. Click on the "CALI Members" List and you will see the listserv messages. At that point BOOKMARK THAT LOCATION

You should be able to return to the list from the Bookmark to check messages. You can check anytime. If you get logged out, simply log in and click the bookmark.

To refresh the list for the current postings, click on the "messages" tab just to the left of the listing of messages. The list refreshes and you will see the most current postings.
Be sure to click the "stay logged in feature" or you will have to always log in when you refresh.

I sent a Test to the listserv, but it was not posted? How do I know I am connected?
Every member was automatically enrolled in the listserv and testing is not necessary. However, some members may still want to make sure they are able to get to the list. Every time a test is sent to the list it is received at the CALI website by the moderators. For the "test" to even appear in that inbox means the member is properly connected to the listserv. The listserv committee gets an instant notification of your post and will send you a personal message to confirm your test was received. However, the actual "test" message will not be posted to the list to avoid clutter to member e-mail accounts. Your test worked-feel free to post away.

What is the correct signature line?
At a minimum, your e-mail signature line must contain the following:
Name/Company
License Number

Can I submit a post to the listserv using the CALI website and not my personal e-mail?
Yes.
1.    Log into your CALI Account
2.    Go to “Update your Profile”
3.    Go to “My Features”
4.    Select “E-Lists” and migrate to the calimembers listserv
5.    Select “Post a New Message” (It is at the upper right corner with a green plus sign

Create your message and hit “Post Message” button in the bottom right of the message window.  Your Address signature line is automatically included with your e-mail. You don’t need to add it again.

I want to submit information in response to a posting, an article, topical information or advice to the membership. How do I do that?
Submit your posting to the listserv and it will be reviewed in relationship to the listserv rules. You can also e-mail the listserve email and your information will be reviewed for posting. Postings of topical news should only be posted by the BOD or the Executive Director. Submit your suggested information!

I have a question about a posting and I don’t know if it is proper for the list. What can I do?
Submit your question directly to the listserv and it will be reviewed by the listserv committee. Send your e-mail to the Listserv Chair, Lee Wolfe.

I have a disagreement with CALI or a member. What do I do if I can’t post my complaint to the list?
Submit any issue or question about the association to the following two people:

Robert Rice, CALI President
Andrea Casillas, Executive Director

What is the review process for moderating a listserv posting?
Any listserv posting is sent to all moderators. Any one moderator can review the posting to ensure it conforms to current listserv rules. Once reviewed, it is immediately released to the membership. Any listserv post with a technical violation will be released with a private note to the member to fix the problem.

A listserv posting that violates a prohibited use will not be posted to the list. The moderators will immediately contact the member, advise the member of the problem and either request a fix or advise the member that the posting cannot be submitted. The member is obligated to conform the posting, or it won’t be submitted.

Can the listserv Moderator Change or edit a listserv posting before it is released to the list?
NO. The moderator does not have the ability to adjust or edit any e-mail before it is released to the listserv. The moderator can only release the message in its original form or hold the message and contact the member to fix the problem.


I don’t like the action of the committee to moderate my post; can I appeal?
Yes. The first appeal is to the Chair of the listserv Committee for reconsideration. The second level of appeal is to the Board of Directors. Appeals to the Board of Directors are for the resolution of serious violations. At this time, no member will receive a violation because all posts are moderated before release to the membership. However, a member may appeal the choice to moderate a posting by making a request for an appeal. Click here for the the listserv rules outline that process

Who are the CALI Listserv Moderators?
Lee Wolfe, Chairperson
Chris Reynolds
Roberto Rivera
Ed Mussen
Frank W. Huntington III

Revised 12/22/18